Support
Answers to the questions players ask most. If yours is not here, write to us.
Frequently asked questions
Where is my progress saved?
On your device. Cargo Cove has no accounts and no cloud save, so deleting the app or its data, or moving to a new phone, starts the game from the beginning.
Can I play without an internet connection?
Yes. Every level plays offline. Ads and rewarded offers only appear when you are online; without a connection they are simply hidden.
Why are there ads, and when do they appear?
Cargo Cove is free and paid for by ads. Rewarded ads are always your choice, for example to double your coins or continue a level. Full-screen ads only appear between levels, never during a level and never before level 12.
How do I change my ad and privacy choices?
Open Settings with the gear on the harbor screen and tap Privacy options. In the EEA, the UK and Switzerland this reopens Google's consent form. On iPhone you can also allow or deny tracking at any time in iOS Settings > Privacy & Security > Tracking. More in our privacy policy.
How do I delete my data?
Your progress lives only on your device: uninstalling the app deletes it. To limit what Google's ad, analytics and crash services keep, reset or delete your advertising ID in your phone's settings. The privacy policy explains each service.
How do I report a bug?
Email cargocove@burhancabiroglu.com with your phone model, its system version, the level number and what happened. A screenshot or a short screen recording helps a lot.
Is Cargo Cove made for children?
Cargo Cove is made for a general audience aged 13 and over. It is not directed at children.
Contact
Questions, ideas or a bug to report? Write to cargocove@burhancabiroglu.com. We read every message.